Terms of service

Terms of Service

Last Updated: August 2026

Welcome to House of HBX.

These Terms of Service govern your access to and use of houseofhbx.com, including the purchase of HBX products through our website.

The website and its services are operated by Revamp Infratech, under the consumer brand House of HBX.

By accessing our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or purchase products from us.

1. About House of HBX

House of HBX is a fragrance brand operated by Revamp Infratech.

Throughout these Terms, the words “HBX,” “House of HBX,” “we,” “us,” and “our” refer to House of HBX and/or Revamp Infratech, as applicable.

The terms “you,” “your,” or “customer” refer to any person accessing our website or purchasing products from us.

2. Eligibility

By using this website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website or our products for any unlawful or unauthorized purpose.

If you are purchasing a product on behalf of another person, you confirm that you are authorized to provide their information and place the order.

3. Online Store Terms

You agree not to:

Use our website for any unlawful purpose.
Attempt to gain unauthorized access to our website, systems, or accounts.
Introduce viruses, malware, or other harmful code.
Interfere with the security or operation of the website.
Copy, reproduce, distribute, or commercially exploit HBX content without our written permission.
Use our brand, product images, logos, designs, or other intellectual property without authorization.

We reserve the right to refuse or cancel an order where we reasonably believe the transaction is fraudulent, unlawful, abusive, or otherwise inconsistent with these Terms.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, fragrance descriptions, and other product information displayed on our website are accurate.

However, minor differences in colour, appearance, packaging, or photographic representation may occur, particularly because of lighting, photography, and differences between screens and devices.

Fragrance is subjective. Individual perception of a fragrance can vary from person to person.

Product descriptions are provided to help customers understand the character and intended experience of each fragrance and should not be interpreted as a guarantee that every customer will experience the fragrance in exactly the same way.

5. Fragrance Purchases

Perfume is a personal-use product.

Before purchasing a full-size fragrance, customers are encouraged to explore the HBX Discovery Set if they are uncertain about which fragrance suits them.

Purchasing a fragrance constitutes acceptance that personal fragrance preference is subjective.

For details regarding returns and refunds, please refer to our Return & Refund Policy.

6. Prices

All product prices displayed on our website are subject to change without prior notice.

We may change prices, promotions, discounts, product availability, or other commercial terms at any time.

However, once an order has been successfully accepted and confirmed, the applicable price for that order will generally be the price displayed at the time of purchase, except where an obvious pricing or technical error has occurred.

All applicable taxes and charges will be displayed during the checkout process where required.

7. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

An order is not considered finally accepted until it has been confirmed by HBX.

We reserve the right to:

Accept or decline an order.
Cancel an order where necessary.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized resale.
Correct pricing, product, inventory, or technical errors.

If we cancel a prepaid order, any refund due will be processed in accordance with applicable law and our Refund Policy.

8. Customer Information

You agree to provide accurate and complete information when placing an order.

This includes your:

Full name
Mobile number
Email address
Billing address
Shipping address
Payment information where applicable

You are responsible for checking that your information is correct before completing your purchase.

If incorrect information results in a failed delivery, additional arrangements may be required.

9. Shipping and Delivery

HBX provides free standard shipping across India.

Estimated delivery timelines and other shipping conditions are described in our Shipping Policy.

Delivery dates are estimates and may vary depending on location, courier availability, weather, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete details.

10. Returns and Refunds

Because HBX products are personal-use fragrance products, we do not accept returns or refunds for change of mind, fragrance preference, or personal dislike of a fragrance.

However, genuine issues such as:

Damaged products
Defective products
Incorrect products
Missing products
Tampered deliveries
Products materially different from what was ordered

will be reviewed in accordance with our Return & Refund Policy and applicable law.

Nothing in these Terms is intended to restrict any rights available to consumers under applicable Indian law. The Consumer Protection (E-Commerce) Rules, 2020 require e-commerce entities to address certain defective, wrong, spurious, or not-as-advertised goods appropriately.

11. Intellectual Property

All content appearing on the HBX website, including but not limited to:

HBX logos
Brand names
Product names
Product photographs
Product packaging designs
Graphics
Videos
Website design
Written content
Product descriptions
Taglines
Artwork

is owned by or licensed to House of HBX/Revamp Infratech and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

“House of HBX,” “HBX,” and associated brand elements may constitute trademarks or other protected intellectual property.

12. User Reviews, Feedback and Submissions

If you voluntarily submit reviews, feedback, photographs, testimonials, suggestions, or other content to HBX, you agree that we may use such content for legitimate business, marketing, advertising, or promotional purposes, subject to applicable law.

You represent that:

You have the right to submit the content.
The content does not infringe another person's rights.
The content is not unlawful, abusive, defamatory, misleading, or obscene.
The content does not contain malicious software.

We reserve the right to remove content that violates these Terms or applicable law.

13. Third-Party Services and Links

Our website may use third-party services, payment providers, logistics providers, analytics tools, social-media integrations, or links to external websites.

These third parties may operate under their own terms and privacy policies.

HBX is not responsible for the independent policies, content, availability, or practices of third-party websites or services.

Where you interact directly with a third-party service, you should review that provider's applicable terms and policies.

14. Accuracy and Website Information

We aim to keep the information on our website accurate and current.

However, there may occasionally be typographical errors, technical errors, pricing errors, inventory errors, or inaccuracies relating to product descriptions, availability, promotions, shipping information, or other website content.

Where permitted by law, we reserve the right to correct such errors and update information.

If an obvious error affects an order that has not yet been fulfilled, we may contact you to clarify or cancel the affected order and provide any applicable refund.

15. Website Availability

We do not guarantee that the website will always be:

Available
Uninterrupted
Error-free
Secure
Free from technical issues

Maintenance, technical problems, updates, third-party service interruptions, or circumstances beyond our control may temporarily affect availability.

16. Prohibited Uses

You may not use our website to:

Violate any applicable law.
Commit or facilitate fraud.
Submit false or misleading information.
Harass, threaten, abuse, or defame others.
Infringe intellectual-property rights.
Distribute malware or malicious code.
Attempt unauthorized access to our systems.
Scrape or systematically copy website content without permission.
Collect personal information of other users without authorization.
Interfere with website security or functionality.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

17. Limitation of Liability

To the maximum extent permitted by applicable law, HBX and Revamp Infratech shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms affects statutory consumer rights that cannot legally be waived.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless House of HBX, Revamp Infratech, and their respective officers, employees, contractors, service providers, and agents from claims, losses, liabilities, or expenses arising from:

Your breach of these Terms.
Your unlawful use of the website.
Your violation of another person's rights.
Your misuse of our products or services.

This provision does not limit any rights or remedies available to you under applicable law.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be modified or removed to the minimum extent necessary, while the remaining provisions will continue to apply.

20. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and any mandatory dispute-resolution rights available to consumers, disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in Maharashtra, India.